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This page contains information on how to download many types of files from the Internet, including audio clips, documents, PDF files, programs, and pictures. The directions in the following sections work in all modern browsers.

What is a download?

To download is to receive data from the Internet that is to be stored and opened. Downloading should not be confused with copying or saving, which handle files that are not on the Internet (e.g., copying files to another location or saving a document). Also, a download is not an upload, which is sending a file from a computer to another.

How to Download Software from the Internet. Click the link or graphical image that begins the download. Sometimes, clicking the link starts the download immediately, and sometimes you’re taken to another page. Be patient; eventually you get the file. Norton™ provides industry-leading antivirus and security software for your PC, Mac, and mobile devices. Download a Norton™ 360 plan - protect your devices against viruses, ransomware, malware and other online threats. Download Computer Software. Free and safe download. Download the latest version of the top software, games, programs and apps in 2020. Download Software Download. Free and safe download. Download the latest version of the top software, games, programs and apps in 2020.

Files on the Internet may contain viruses or malware. The best way to protect your computer is to ensure an antivirus and anti-malware program is installed and up-to-date, see: How do I update my antivirus program?

How to download using different browsers

1. To initiate a download from a website, you must first click on a download link. A link is usually denoted by different-colored text with an underline, but it may also be an icon or button. If you want to download an audio file, picture, or other media that does not have a link, skip to our download examples for further help.
2. After clicking a file link, the browser starts the download or asks what to do, depending on the browser you're using. Below is additional information on how each modern browser handles downloads.

Google Chrome

1. After the download has completed, a prompt appears in the lower-left corner of the browser window.

2. Double-click the download to open it.

Mozilla Firefox

1. After the download has completed, a prompt appears in the center of the browser window; click Save File.

2. Once the download is saved, it may be accessed through the Downloads section of the Library folder by pressing Ctrl+J.

3. Double-click the download to open it.

Internet Explorer

1. After the download has completed, a prompt appears at the bottom of the browser window in the middle. Choose Run or Save to open the downloaded media.

2. Press Ctrl+J to view your downloads.

3. Click Run to open any of them.

Microsoft Edge

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1. After the download has completed, a prompt appears at the bottom of the browser window in the middle. Choose Open or Save to open the downloaded media.

2. Press Ctrl+J to view your downloads folder.

3. Double-click the download to open it.

Opera

1. Upon clicking a download link, you'll be prompted to choose a location where the file should be saved. Select a location to save the file and click Save.

2. When the download completes, press Ctrl+J to open the Downloads folder.
3. In the window that appears, locate your download and click the Run button to open it.

Examples of popular download types

Apps or programs

One of the most popular types of downloads is downloading an app or program that can be installed on your computer. For Windows computers, these files are most often .exe files, and for Apple computers, they are either .dmg and .app files.

Many programs may also be included in a compressed file. If the download file or link ends with .arj, .zip, .tar, or .tgz, see the next section for how to download and extract compressed files.

Below is an example test executable file to run on your Windows computer. This executable file displays the message 'Congratulations you've successfully downloaded an executable program file from the Computer Hope Website.'

Hardware drivers

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Today, most drivers are either included in a compressed file (see next section below) or are contained in a self-extracting executable file.

If you're having trouble figuring out how to install the drivers you have downloaded, look for a readme file that has this information. For additional help, use the link below on how to install drivers on a computer.

Compressed files (e.g., .zip and .rar)

Compression techniques reduce file sizes or package several files together. Compressed files may end with a .7z, .arj, .rar, .tgz, or .zipfile extension. After they've been downloaded, these files must be decompressed before they can run or be viewed.

Below is an example compressed file called example.zip. Once this file is downloaded, you'll need to decompress the file which contains a readme.txt and a download-example.exe file.

Audio files (e.g., .mp3)

Downloading an audio file (e.g., an MP3) from a link is like downloading any other basic file from the Internet. For web pages that utilize streaming audio or embedded audio, different downloading techniques must be used that are explained on the page linked below.

Movie files

Downloading a movie file (e.g., an MP4) from a link is similar to all other file downloads. However, you can also right-click the link and choose Save link as, Save target as, or the Save linked content as option. If an embedded movie has an arrow pointing down next to the audio controls, use that link to download the movie. Other streaming movie services that do not have a download link may require additional software to capture the video. The link below has further instructions.

Below is an example link to an MP4 video file. To download it, right-click the file and select Save link as, Save target as, or Save linked content as.

YouTube videos

Steps on how to download a YouTube video or its audio are on the pages linked below.

Pictures or images

Any picture or image on the Internet can be saved to your computer (downloaded). As an example, the following steps walk you through how to download the Computer Hope logo seen to the right.

1. Right-click the image.
2. From the drop-down menu that appears, select Save image as or Save Picture as.
3. Choose the location where you want to save the image.

Once an image is saved, you may open it with an image editor or another program that supports the image's file format.

You can also choose to copy the image and then paste it into any document or graphics program.

PDF files

A PDF file can be downloaded like most programs. Upon selecting a download link to a PDF file, most browsers open the PDF contents in the browser window rather than downloading the file. Below are the steps on how to download a PDF to your computer instead of only viewing it.

1. Right-click on any link that opens a PDF.
2. Click the Save link as, Save target as, or the Save linked content as option.
3. Choose where you want to save the PDF file.

You can follow the steps above with the link below to download our example of a PDF.

Word processor documents

A document, such as those found in Microsoft Word, can also be downloaded by clicking any link pointing to it. To see the process in action, click the image of the 'Computer Hope Example.doc' file to download our example.doc file to your computer.

If the browser is opening the document or the link isn't working, you can also right-click the image and choose Save link as, Save target as, or Save linked content as.

Spreadsheet or CSV files

A spreadsheet can be downloaded by clicking any link pointing to the spreadsheet file (.xls, xlsx). To see the process in action, click the link below to download the example.xls file to your computer.

If the browser is opening the spreadsheet or the link isn't working, you can also right-click the link and choose Save link as, Save target as, or Save linked content as.

Many websites that grab information from a database do not save the data as a .xls, .xlsx, or another spreadsheet file format. Instead, the files are saved as a CSV (comma separated value) file. These files can also be downloaded in the same way and then imported into a spreadsheet program, like Microsoft Excel or Google Sheets.

Text files

By default, any link that points to a text file is opened in the browser. To save a text file to your computer to edit in a text editor, right-click the link and choose Save link as, Save target as, or Save linked content as. You can try this now by right-clicking the link below to download a readme.txt file.

Additional information

Computer All software, free download

• See the download definition for further information and related links to this term.

Click the link or graphical image that begins the download.

Sometimes, clicking the link starts the download immediately, and sometimes you’re taken to another page. Be patient; eventually you get the file.

If the Information Bar warning appears, click the Close button.

This protects you from downloading anything dangerous.

Click the Information bar.

A pop-up menu appears.

Choose Download File.

A File Download dialog box appears.

Click the Save button.

You should click the Save button because it allows you to reinstall the program more easily if something goes wrong. Choose Open only if you’re directed to do so.

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Click the Save button in the Save As dialog box.

Generally speaking, the filename and location are fine. The Internet uses the same filename as the original file, which is generally a description of what you’re downloading, plus maybe a version number. The file’s location is the Downloads folder, which is perfect. It’ll take a few minutes for your file to be copied from the Internet to your computer.

Click the Save button in the Save As dialog box.

Generally speaking, the filename and location are fine. The Internet uses the same filename as the original file, which is generally a description of what you’re downloading, plus maybe a version number. The file’s location is the Downloads folder, which is perfect. It’ll take a few minutes for your file to be copied from the Internet to your computer.

To immediately install the program, click the Open button.

Follow the directions on the screen to finish the installation. The directions are specific to whatever you’re installing.